Q. Where can I see your previous work?

A. You can view a selection of client projects on my portfolio page

Q. Why does it have to be done with an end date?

A. This ensures mutual focus, momentum and quick decisions so we can move on to the next step in the process. Plus, it’s fun!

Q. What is a round of revisions?

A. One round of revisions means that you give me a single list of all the changes you’d like to see in the current mockup. Because this work is done on a timeline, it’s important to sum up all your thoughts and changes in a single place (one call or one email), and hand those over to me and my team.

Q. What if you (Designbull) miss a deadline?

A. In 10 years, this has never happened. If it does, I’ll happily take 10% off the final price. And no, you can’t use trickery to make it happen.

Q. What if I (the client) miss a deadline?

A. This whole process works because we both have strict deadlines. If you can’t dedicate time to the project, you aren’t a good fit. That said, if it should work, but you can’t keep up your end of the agreement for any reason, billing at my discounted rate of £600/day starts after the end date passes.

Q. What do I need to provide before the project starts?

A. I’ll give you a list of what we need if we proceed. All tech access: domain registrar login info, hosting login info, mailing list access, Google Analytics access. You also need to have polished content and edited photography, (or I can help you with this at an additional cost). You’ll also need enough time set aside to take this project to the finish line.

Q. How do you determine who you work with?

A. It’s a science and a gut thing. I only take on projects and clients when we feel strongly that I can help, based on our past experience, available data, and the project goals. But, I also listen to instincts and don’t take on any project that doesn’t feel right. It’s better for both of us that way.

Q. Do you help with e-commerce?

A. Yes. I can set up PayPal (for digital product sales) or advise you on how to sell your digital project simply and effectively. My team and I also take on projects that require a shopping cart or a complex shopping solution – I can discuss the details with you before we start. Two recent e-commerce sites we’ve created are Hot-tom.com and Paprikagifts.co.uk

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