1. Introductory letterFirstly, I provide a signed introductory letter explaining what the document contains and any other communications.This helps to prepare the client as an opening to what's involved, giving an overview before going further.
2. Credentials cover pageThe cover should contain some branded graphics or imagery that is consistent with your identity, who prepared it and who is it for. And it really helps to have the logo's partnered together side by side on the cover. This promotes the partnership they will be entering into.
3. Who we are pageA clear, short and concise biography of the company gives the client a clear understanding of your approach and why they should choose you. This is then followed by introducing who will be specifically working on their design project:
4. What we do pageA short description about what you specialise in that fits to their design requirements. So following on from the previous page about who you are, go into a little more detail about what you do:
5. Our process pageThis gives the client an insight into how you will be working with them, what they expect at each stage and what the costs will involve.
6. An idea of our process...If you take two or three of your main design services and briefly detail each process on what the client will get, educates and demystifies your services for the client. It also saves you time explaining each time a new client asks you.
7. Case studiesFor each individual client, you will need to tailor your case studies so that they are relevant to their design project. In my designs, I have not only selected case studies from similar clients, but designs that showed similar requirements to this design project.
8. Client testimonials pageOn the final page, have relevant, up to date testimonials that backs up all the content you've provided and shows your experience working with a variety of client design projects.
This Credentials Pitch document is based on The Five C's from this article on the Design Business Association blog